Jenny had been planning a trip of a lifetime to Bali with her husband for August 2018. A week before she left, the nearby island of Lombok experienced a 6.9 magnitude earthquake killing nearly 100 people and leaving over 20,000 people homeless. Unsure whether to go ahead with the holiday (already paid for) or stay at home safely as her family wanted, she went ahead with the trip, subscribing to CloseCircle to protect herself and give her family at home peace of mind, while she was away.

A week into the holiday, Jenny felt the first after shock from the earthquake. Immediately she received a call from the CloseCircle security team to check her safety. Further shocks also prompted immediate contact from the CloseCircle team who provided her with up-to-date information on the situation and reassured her of her safety. For Jenny’s family nervously waiting for news and assuming the worst back home, the reassurance of CloseCircle’s protection was invaluable.

As Jenny says, “Even before getting out to Bali, which we knew was unstable, it was reassuring for us and our families knowing that we had access to the CloseCircle service should anything happen. Once in Bali and having received the rapid response service from CloseCircle when we had several earthquake tremors, it meant we could relax and enjoy our holiday because there was someone looking out for us. Fantastic service”.

[To read more about Jenny’s story, click here]